Define the order
Record the model, fuel, dimensions, finish and included equipment.
Model selection, installation requirements and delivery terms belong in the written specification. Prepare your quotation, check the model documents and organise support for your equipment.

Model, nominal dimensions, finish, fuel and included equipment are defined in the order specification. Project options remain separate from standard equipment. Before installation, use the final approved drawing and the rating plate supplied with the machine; catalogue photographs are not measurement drawings.
Request the documents for the exact model and destination gas configuration. A certificate covering one model or gas type does not establish conformity for every product. Model-specific test reports, electrical data and instructions should accompany the agreed configuration.
Record the model, fuel, dimensions, finish and included equipment.
Confirm access, connections and extraction against the model documents.
Keep the model code, serial number and supplied instructions.
Ask for the technical sheet, model-specific CE documentation, installation requirements and warranty conditions for the equipment in your quotation.
Ask for the technical sheetWe agree the configuration, delivery scope and written terms before production starts.
Ask about door-to-door delivery to your address.
Warranty & returnsSpeak directly with the people who design and manufacture your equipment.